Quality Assurance Office

Quality Assurance as a Main Priority

Tempulli College has established an internal quality assurance system based on national and international higher education standards. This system aims to ensure the continuous development and improvement of the quality of academic programs, infrastructure, and institutional services.

Structure and Responsibilities

The Quality Assurance Office organizes and monitors evaluation and continuous improvement processes in close cooperation with the academic and administrative staff. Reports and evaluation results are analyzed and shared with the management and responsible bodies in order to support informed decision-making based on institutional needs and data.

Evaluation Process

The quality assurance process includes:

Student evaluations regarding academic programs, infrastructure, and academic staff
Self-evaluations and peer evaluations for academic and administrative staff
Evaluations from Alumni and employers regarding the compatibility of study programs with labor market needs

The results of these evaluations are used to develop concrete plans for continuous quality improvement and institutional development.

Commitment to Continuous Improvement

Tempulli College has developed clear mechanisms and ensured sufficient resources to support quality assurance processes, including:

Improving teaching methodologies and institutional infrastructure
Involving all stakeholders in the evaluation and quality enhancement process
Promoting a culture based on quality, accountability, and innovation

The Quality Assurance Office continues to work toward meeting the highest standards and supporting the academic and institutional development of the College

Tempulli Certified with Three International ISO Standards

As part of its commitment to quality, security, and sustainability, Tempulli College has been certified with three international ISO standards, demonstrating that our institution operates according to the most advanced European and global practices.

✅ ISO 9001 – Quality Management System

ISO 9001 guarantees that Tempulli College operates through a consistent quality management system with clear and regularly monitored processes. This standardizes all academic and administrative services while ensuring continuous improvement.

Key Benefits:

Improvement in the quality of teaching and student services
Regular procedures and clearly defined working standards
Increased transparency and traceability in institutional processes
Greater credibility in accreditation procedures and international partnerships

🌿 ISO 14001 – Environmental Management System

ISO 14001 confirms that Tempulli College operates as an environmentally responsible institution by sustainably managing energy, waste, and natural resources.

Key Benefits:

Reduction of the institution’s environmental impact
Sustainable management of energy and resources
Engagement in green projects and environmental education initiatives
Compliance with EU policies for sustainable development

🔐 ISO 27001 – Information Security Management System

ISO 27001 ensures that Tempulli College has established a strong system for protecting information and safeguarding the data of students, staff, and institutional partners.

Key Benefits:

Professional protection and management of data
Identification and minimization of security risks
Standardized policies and procedures for maintaining confidentiality
Compliance with international cybersecurity and information security requirements

Through these three international standards, Tempulli College confirms its commitment to delivering high-quality education and services, responsible environmental practices, and maximum information security.

This is our guarantee to students, partners, and the academic community.

Main Actions of the Quality Assurance System

The Quality Assurance System at Tempulli College is built in accordance with national and international standards, ensuring high academic and administrative quality, transparency, and continuous improvement.

Quality Assurance Supported by Regulations

All quality assurance procedures, processes, and responsibilities are implemented based on:

The Regulation on Internal Quality Assurance
The Quality Assurance Calendar
The Quality Assurance Manual

These documents define:

the structure of the quality assurance system,
evaluation mechanisms,
roles and responsibilities,
monitoring and reporting procedures.

1. Organization of Institutional Meetings and Discussions

The institution organizes regular meetings with academic and administrative staff, where quality standards, evaluation procedures, and the interpretation of evaluation results are discussed.

2. Involvement of Academic Staff in Professional Development

Academic staff actively participate in workshops, trainings, and activities aimed at analyzing the quality assurance system and exchanging national and international experiences and best practices.

3. Periodic Quality Evaluation and Continuous Improvement

The quality of the institution, study programs, teaching process, and staff performance is evaluated regularly, while the results are used for planning and implementing improvement measures.

4. Analysis of Recruitment Policies and Strategic Orientation

The institution continuously analyzes labor market needs, institutional capacities, and strategic plans, ensuring that recruitment policies are aligned with developments in the economy, industry, and community.

5. Continuous Information on Evaluation Rules and Procedures

All participants involved in the evaluation process are informed in advance about the criteria and procedures, ensuring transparency, fairness, and equal treatment throughout the process.

Quality Assurance Results

General Results

The general results of quality assurance processes (annual analyses, institutional summaries, and evaluation statistics) are published in SEMS after processing and approval by the relevant institutional bodies. These results are accessible to students and professors.

The published results serve to:

identify areas for improvement,
support the development of strategic plans,
increase institutional transparency,
inform the academic community and institutional partners.

General Reports

Student Evaluation of Teaching and Learning, Administration, Services, and Infrastructure 2023–2024
Student Evaluation of Teaching and Learning, Administration, Services, and Infrastructure 2024–2025
Evaluation of Infrastructure and Administrative Staff by Academic Staff 2023–2024
Evaluation of Infrastructure and Administrative Staff by Academic Staff 2024–2025
Alumni Evaluation 2025
Business Evaluation of Graduates 2025

Individual Student Evaluation Reports by Course and Professor According to Generations (Access through SEMS)

Generation 2022–2023

First Year
Second Year
Third Year

Generation 2023–2024

First Year
Second Year

Generation 2024–2025

First Year
Second Year

Generation 2025–2026

First Year

General Student Evaluation Reports by Course and Professor According to Generations

General report of the students evaluation for academic staff 2023-2024

General report of the students evaluation for academic staff 2024-2025

Individual Evaluation Results

To protect academic integrity, personal data, and institutional confidentiality:

Individual academic staff evaluation results are sent directly to each lecturer’s official email address.
Individual results are accessible only through the SEMS platform by students and professors.
Peer evaluation and management evaluation results are sent directly to professors by the coordinator, followed by the preparation of an individual improvement plan.
Results of the Institutional Evaluation by Administrative Staff are published through the SEMS platform.
Alumni evaluations will be conducted for the first time this year, and the results will be accessible through SEMS.

For these reasons, individual evaluation results are not publicly available, fully respecting standards of privacy, professional ethics, local institutional culture, and data protection policies.