Quality Management | Kolegji Tempulli

Quality Assurance Office

Quality assurance as a top priority!
The Academy has established an internal quality assurance system, based on national and international standards for higher education. This system aims to ensure the continuous development and improvement of the quality of academic programs, infrastructure and services.

Structure and responsibilities

The Quality Assurance Office organizes and monitors the evaluation and improvement processes, cooperating closely with the academic and administrative staff. Reports and results are shared with the management and responsible bodies to ensure informed decision-making.

Evaluation process

Quality assessment includes:

Student evaluations of programs, infrastructure and academic staff

Self-evaluations by academic and administrative staff

Evaluations by Alumni and employers on the relevance of programs to the labor market.

The results of the evaluations are used to develop plans for continuous quality improvement.

Commitment to continuous improvement

The Academy has developed clear mechanisms and sufficient resources to support quality assurance, including:

Improving teaching methods and infrastructure

Involving all stakeholders in the evaluation process

Promoting a culture based on quality and innovation.

The Quality Assurance Office continues to work to meet the highest standards and to support academic and institutional development.

Strategic Steps for Quality Development

1. Defining roles and responsibilities
Clearly assigning roles and tasks in the quality assurance system at all levels of the organization, to ensure coordinated and effective functioning.

2. Changing the organizational structure
Improving the organizational structure to facilitate quality management, by distributing responsibilities and activities to the relevant levels for a better approach to supervision and implementation.

3. Establishing sustainable registration policies
Developing long-term policies for the registration process, which guarantee sustainability and compatibility with institutional development strategies.

4. Reviewing the responsibilities of bodies
Reassessing and clearly defining the responsibilities for elected bodies, to ensure that they fulfill their functions in accordance with quality standards.

5. Development of an internal model for institutional evaluation
Design and improve an internal model for assessing the quality of the institution, providing a solid basis for continuous monitoring and improvement.

Action for the quality assurance system:

Organizing meetings where participants discuss standards, quality assurance, assessment procedures and interpretation of assessment results;
Continuous involvement of academic staff in activities related to analyzing the existing system and acquiring national and international experience through workshops;
The quality assessment of the institution, curriculum, teaching process, teachers, students should be periodically checked and then the necessary measures for improvement should be taken;
Analyzing recruitment policies in relation to the needs of the economy and society, the capacity of the institution, payments for education and reviewing the overall strategic orientation;
Continuous information on assessment rules where all persons involved in the assessment should be informed in a timely manner.